Installing the Alcatel USB
If you have had difficulties installing the alcatel usb modem using the sbc express program,
you may want to attempt this process, as it seems to be a less problematic installation in some circumstances.
1) If an installation attempt has already been made, and has failed, it is important to first
remove any installed alcatel components. To do this, UNPLUG THE MODEM! from the usb port, and make sure that the sbc express cd
is in the cd rom drive and not running, then right click start and left click explore. If an installation attempt has never been
made skip to step 12.
*Note - this walk through assusmes the end user has sbc express v 1.0.5, if the end user has v 2.0 the path
to the setup install shield file is x:\Drivers\Alcatel\usb\setup.exe*
2) On the left side of the explorer window select the cd rom drive, and double click the installs
folder on the right side.
3) double click the setup folder
4) double click the alcatel folder
5) double click the usb folder
6) double click the setup (install shield) file
7) This will launch the installation wizard
8) If there has been a previous installation attempt, the wizard will detect it, and ask you
whether to repair or remove it. The selection should be defaulted to remove. Click next.
9) Click OK
10) Click finish
11) When the wizard has completed REBOOT!
12) After the computer has rebooted and the end user is logged into their (admin) desktop, plug
the modem back into the usb port. This should launch the new hardware wizard. The wizard should
be defaulted to "install the software automatically". Click Next.
13) The wizard will not identify the device properly until it scans the cd rom. Be patient.
14) The wizard will begin copying files after it reads the cd rom.
15) It will then launch the install shield.
16) The install shield will then launch the license agreement. The end user must click yes to continue.
17) Click next
18) Click next
19) A windows logo message will appear, click continue anyway.
20) Click finish.
21) The new hardware wizard will appear again. Click next.
22) The wizard will search for drivers
23) The wizard will then give you a choice between the pppoa and rfc1483 drivers. Make sure it
is defaulted to the rfc1483 drivers and click next.
24) A windows logo screen will appear, click continue anyway.
25) Click finish
26) After the wizard closes, navigate to device manager.
The Alcatel should appear as an rfc1483 device under network adapters.
27) It should also appear in the network connections window as a local area connection
with a tcp/ip binding.
28) After you have verified that the modem is properly installed, proceed to create a broadband connection.