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The Procedure ... 6 easy steps |
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STEP 1 |
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You contact me (telephonically or via e-mail) with your personal information and the details of the dispute with the other party. |
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STEP 2 |
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You have the choice to either get the other party to contact me with a mandate to continue with the mediation, or to instruct me to contact the other party. In the later instance, I will require a nonrefundable contact fee of R100. |
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STEP 3 |
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Once I have received payment of R100 I will contact the other party suggesting mediation. If the other party agrees to the mediation, I will draft an Agreement to Mediate, which I will forward to all parties concerned for final approval and signing. |
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STEP 4 |
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I will attend to your dispute as soon as the original signed Agreement to Mediate has been received by me, accompanied by a 50% deposit. The exact amount payable will be discussed with you beforehand. (The balance is payable before releasing the Final Agreement). |
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STEP 5 |
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With the formalities behind us, we can now begin mediating. I will communicate with each respective party using the most effective medium at my own discretion. This may take the form of written correspondence, telephone calls, or e-mail messages. |
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STEP 6 |
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Once consensus has been reached between all parties concerned, I will draw up a Final Agreement. This Final Agreement may be taken to your respective attorneys for further advice before signing. |
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Please take note that I may record all telephonic conversations for quality control purposes. All information and correspondence between me and the respective parties will be treated as Private and Confidential. |
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Remember that mediation is only successful to the extent to which all parties are willing to co-operate! |